Rules

Date of entry into force: 01.05.22.

Disclaimer:

hit-exchange.com hereby notifies the Users of the hit-exchange.com website that the possession of digital financial assets, as well as the implementation of operations with digital financial assets, is accompanied by the risk of losing personal financial resources. The value of digital currencies may increase or decrease, which may entail the risk that you will lose your funds by buying, selling, holding or investing them in digital assets.

Trading virtual assets and digital assets also involves special risks that are not usually associated with official currencies. Unlike most currencies that are backed by governments or other entities, or commodities such as gold or silver, virtual assets are a unique kind of fiat currency backed by technology and trust. There is currently no government agency that can issue more virtual currency or take corrective action to protect the value of virtual assets in times of crisis.

When working with digital financial assets, there may be other risks that are not provided for by this User Agreement and the Administration of the hit-exchange.com website.

General provisions

This user agreement (hereinafter referred to as the Agreement, the User Agreement) governs the relationship between hit-exchange.com and Users of the hit-exchange.com website, who are residents and non-residents of the CIS countries.

By using the hit-exchange.com website (Site), by registering an account (Account) to use the hit-exchange.com service, you agree that you have read, understood and accepted all the terms and conditions contained in this Agreement, as well as in the Policy privacy.

In addition to the terms of this user agreement, the User is obliged to read the statement confirming the legality of the origin of funds and/or cryptocurrency assets.

If you do not agree with the terms of the User Agreement, the use of the hit-exchange.com website is not allowed.

1. Eligibility

1.1. You hereby agree and acknowledge that you: are of legal age to accept these terms; you have not been previously suspended or prohibited from using the Services.

1.2. If you are using the Services on behalf of a legal entity, you also represent and warrant that: the legal entity is properly registered and operating in accordance with the applicable laws of its jurisdiction of incorporation, and such legal entity has authorized you to act on its behalf.

2. Terms and definitions

2.1. hit-exchange.com is a trademark of a system that provides Users with the opportunity to exchange digital and electronic currencies.

2.2. Service - a system for providing Internet services for the exchange, sale and purchase of digital and / or electronic currencies.

2.3. A user is any natural person using the services of the hit-exchange.com service.

2.4. Digital currency - Bitcoin, Litecoin, Ethereum and any other blockchain-based currencies.

2.5. E-currency - funds held on the accounts of users of electronic payment systems (Qiwi, Yandex Money, etc.).

2.6. A payment system is a software and hardware product developed by a third party and is a mechanism for implementing the accounting of monetary obligations, as well as organizing mutual settlements between its users.

2.7. Service Services - assistance in conducting p2p transactions between individuals for the purchase and sale and exchange of digital currencies, as well as other services, information about which is posted on the Service window.

2.8. Payment is a transfer of digital currency or fiat funds from the User to the User or the Service, as well as in the opposite direction.

2.9. Application - an expression of the User's intention to use one of the services offered by the Service by filling out an electronic form through the Service's website, on the terms described in the Agreement and specified in the parameters of this Application.

2.10. Partner - a person who provides the Service with services to attract Users, the terms of which are described in this Agreement.

2.11. Rate — the cost ratio of two digital currencies during their exchange.

2.12. "Messages" includes email messages.

3. Rules for using an account on the site hit-exchange.com

3.1. The hit-exchange.com website is intended for personal use only. By registering on the site, you consent to the transfer of reliable data about yourself to hit-exchange.com in accordance with the registration procedure on the Site. You also agree that you will not use any account other than your own, nor will you attempt to gain unauthorized access to the accounts of other users. In addition, the User agrees that he can have only one account on the hit-exchange.com website.

3.2. We can also carry out additional valid verification of your information and request from you any necessary documentation and data related to the exchange (passport, card photo, video verification of the card, receipt of sending funds and other necessary data) for any reason related to your use of the services and / or as supporting evidence for any information you provide. If the conditions for providing documents are not met, the service has the right to refuse to provide services and initiate a refund to the sender's details within 5 banking days, minus the commission within the payment system network.

3.2.1 The hit-exchange.com Service has the right to block the User's operation, in order to prevent fraudulent and other actions that may cause financial and reputational losses for the Service or the User, for the period required to conduct a financial investigation and obtain details of the transaction from the payment gateway or issuing bank.

3.3. The Administration of the hit-exchange.com website may, at any time and in its sole discretion, deny you the opportunity to open an Account, limit the Account or suspend any transaction until the end of consideration of any information provided by you.

3.4. Your account privacy. You acknowledge that you are responsible for maintaining the strict confidentiality of your Account information, including your password, protecting your own Digital Currency, and for all activities and transactions posted to your Account. You understand that any compromise of your login information may expose your Account to unauthorized access by third parties, which may result in the loss or theft of Digital Currency or funds from your Account, including linked accounts such as linked bank accounts and credit cards.

3.5. Security Alerts. In order to receive security notices from the Company, you must notify the Company of changes to your email address and telephone number. Under no circumstances will the Company be liable for any direct damages or losses that you may suffer as a result of compromised account login credentials due to no fault of the Company and/or failure to follow or act on any notices or warnings about that we can send to you. Notwithstanding the foregoing, the Company does not guarantee or take any other action in relation to you, and shall not be liable for such warnings.

3.6. You must notify us immediately of any unauthorized use of your Account or password, suspected breach of your login information, or any other breach of security by e-mail info@hit-exchange.com.

3.7. Responsibility for the actions of third parties. Your account is for personal use only and not for use or access by any third party. In any case, you are solely responsible for all acts or omissions of any third party accessing and/or using your Account.

3.8. You agree that you will not use the Services to engage in any criminal activity, including but not limited to the purchase of prohibited substances, money laundering, illegal gambling, terrorist financing. You warrant that you will strictly adhere to the AML policy of the service.

In addition, you warrant that you will not use methods to obscure the location from which you access the Site and that you will disclose to the Company, upon request, your exact and true location. If the Company, based on the analysis of user transactions, or using special technical means, determines that the activity on your Account is suspicious or related to any prohibited activity or illegal operation, the Company may suspend your Account, block any outstanding transactions, reject any subsequent transactions.

Blocked exchange transactions will be returned to the sender's details within 3 working days, minus a 5% service fee, to cover the total cost of labor costs for processing the application and arranging a refund.

4. Services provided on the site hit-exchange.com

4.1. The Service allows the User to register an account free of charge. However, the Service charges a fee for the services provided. The size of the commission is determined by the Site Administration unilaterally and may change.

The service is obliged to provide up-to-date information regarding the commission for services in the rules of the site. Ordering the services of the hit-exchange.com Service is carried out by the User by sending the corresponding Application through the website on the Internet with the domain name hit-exchange.com.

4.2. By using the service

ca, the User confirms that he legally owns and disposes of the fiat money and electronic and/or digital currency involved in the relevant Payment.

4.3. The hit-exchange.com service provides the following services:

A service to provide the User with the opportunity to sell electronic and / or digital or fiat currency to another User in real time.

A service to provide the User with the opportunity to buy electronic and / or digital or fiat currency from another User in real time.

4.4. By filling out the Application, the User instructs, and the Service, on its own behalf and at the expense of the User, performs actions to sell and transfer digital and / or electronic or fiat currency to another User.

4.5. The amount of remuneration of the Service for the specified actions in the amount of 1% of the transaction amount. The reward is taken into account and confirmed in the Application by the User on one of the pages of the user interface.

4.6. Within the time allotted by the regulations (depending on the direction of the exchange) from the moment of receipt of funds from the User, in the amount specified in the relevant Application, the Service is obliged to transfer (transfer) the Received electronic or fiat currency to the details and in the amount specified by the User in the Application, if this is not prevented by force majeure circumstances.

4.7. The Service has the right to cancel an application created by the User for the purchase of digital and / or electronic or fiat currency, if payment for such an application has not been received on the service’s settlement account after 30 (thirty) minutes from the moment such an application was created.

4.8. The obligation of the Service to transfer (transfer) the Received digital and / or electronic or fiat currency to the User is considered fulfilled at the moment the digital and / or electronic or fiat currency in the relevant Payment system is debited from the account of the Service, which is recorded in the transaction history of the corresponding Payment system.

4.9. By filling out the Application, the User instructs, and the Service, on its own behalf and at the expense of the User, buys electronic and / or digital or fiat currency from another User, and also performs actions to transfer the monetary equivalent to the User in the amount specified in the Application.

4.10. Within the time allotted by the regulations (depending on the direction of exchange) from the moment of receipt of electronic and / or digital or fiat currency from the User, in the amount specified in the relevant Application, the Service is obliged to transfer to the User the monetary equivalent of the transferred digital and / or electronic or fiat currency, by the method selected by the User when creating the Application.

4.11. The obligation of the Service to transfer the monetary equivalent of the transferred digital and / or electronic or fiat currency is considered fulfilled at the time the corresponding amount is debited from the account of the Service.

4.12. All services of the hit-exchange.com service are provided without any express or implied warranties, in particular, without the implied warranties of merchantability and fitness for a particular purpose. The Company does not guarantee that the hit-exchange.com services, as well as the hit-exchange.com website, will be available in 100% of cases to meet your needs. The Company will strive to provide you with its services as soon as possible, but there is no guarantee that access will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information.

4.13. hit-exchange.com will make reasonable efforts to provide access to the services and the hit-exchange.com website in accordance with this Agreement. However, hit-exchange.com may suspend your use of the site for maintenance purposes and will use reasonable efforts to notify you in advance. Thus, you agree that you assume the risks associated with the fact that you may not always be able to use the services and the site hit-exchange.com or perform urgent transactions using your account.

Addition to the procedure for the provision of services:

4.14. The rate is fixed when creating an application, if the User paid for it within 30 minutes after the creation. If payment is not received within 30 minutes, then the application is deleted automatically and, in order to restore the application, the User must contact the technical support of the site. In this case, the amount of payment on the application will be recalculated at the rate at the time of receipt of payment.

4.16. If the User has paid for the application, but due to circumstances wishes to refuse the exchange, then the refund is made minus 3% of the payment amount, the commission within the payment system network and the exchange rate difference (if the exchange rate has changed by more than 3%)

4.17. If the User has paid later than this time, the Service reserves the right not to execute and not to return the funds paid to the User.

4.18. If the User transferred an incorrect amount of electronic assets according to the completed application, the Service has the right to freeze this transaction for up to 180 calendar days. The user has the opportunity to unfreeze the transaction by specifying the application number by verifying your identity, as well as by conducting a Mirror operation from the same electronic wallet from which the initial amount was incorrectly debited. Thus, the Service has the opportunity to verify the veracity of the information provided by the User. After the User conducts a Mirror operation, the Service is obliged to perform its services for the Mirror operation. And also to make a refund in the same electronic currency that was debited for an incorrectly paid Application, minus 3% of the payment amount, commission within the payment system network and exchange rate difference.

4.19. The application should be paid exclusively through the payment form on our website (merchant), which is available after clicking the "go to payment" button. Unauthorized payment by details is not allowed. Otherwise, the application may be cancelled.

4.20. The provision of services to the User is carried out in accordance with the legal requirements in force in the jurisdiction in which such services are provided.

5. Cost of services

5.1. Tariffs are determined by the management of the Service and published on the website of the Service. The Administration of the Service has the right to change the tariffs of the Service without additional notice.

6. Taxation

6.1. The Service is not a tax agent for the User and will not notify the User of his tax costs. The User undertakes to independently pay all taxes required in accordance with the tax laws of his jurisdiction.

6.2. In the event that the authorities require the Service to pay the User's taxes or cover the debt resulting from the User's refusal to pay taxes, the User agrees to reimburse the Service for all these payments.

7. Guarantees and liability of the parties

7.1. The hit-exchange.com Service is financially liable to the User in the amount of the electronic asset or electronic money that was transferred to the hit-exchange.com Service for the execution of the Application.

7.2. The hit-exchange.com service provides services for the exchange, purchase and sale of electronic assets. The hit-exchange.com service does not provide fundraising services, does not provide payment for goods or services of other providers.

7.3. The hit-exchange.com service is not liable to the User for financial losses caused by illegal actions of third parties that cannot be predicted or prevented.

7.4. The hit-exchange.com service is not responsible for any pending or unrealized Applications caused by an error of another Payment system or bank specified by the user in the completed Application. The user agrees that in this case all claims will be sent to the payment system or bank. The hit-exchange.com service will provide the necessary assistance to file a complaint or claim to another partner or bank.

7.5. In case of detection of falsification of communication flows or any negative impact on the normal operation of the program code of the Service, which is directly or indirectly related to the User's Application, the execution of the Application by the Service is suspended, and according to the funds already received, the parameters of the Application are recalculated in accordance with the current conditions or, in case of disagreement of the User with the recalculation, return of the electronic asset or funds to the details of the payer.

7.6. The hit-exchange.com service is not responsible for partial or complete non-compliance with these Terms of Use, if such was the result of force majeure circumstances that cannot be prevented by reasonable measures.

7.7. In other cases, failure to fulfill obligations arising from these Terms or violation of certain terms will be considered in accordance with the laws of the country in whose jurisdiction the User is located.

7. Responsibility of the User:

7.8. The user is responsible for the accuracy and completeness of the information and data that he provided during registration. In the event that the User entered incorrect personal data or provided incorrect data for the execution of the Application, the hit-exchange.com Service is not responsible for any losses of the User resulting from such an error.

7.9. In case of acceptance of these Terms, the User honestly declares and confirms that:

7.10. He provided correct and truthful information about himself, as well as true identification data;

7.11. He is not a participant in money laundering operations or transactions;

7.12. His income is not related to the implementation of criminal and / or terrorist activities;

7.13. His income is not related to the implementation of trade in countries in which trade is prohibited by international organizations;

7.14. His income is not related to any other illegal activity.

7.15. The User undertakes not to disrupt the operation of the hit-exchange.com Service by interfering with its software or hardware, as well as by distorting the parameters transmitted to the Service.

7.16. The User acknowledges and agrees that The hit-exchange.com Service does not act as a financial advisor, does not provide investment advisory services, and any communication between the User and the hit-exchange.com Service cannot be considered as advice.

7.17. The User is not responsible for partial or total non-compliance with these Terms and Conditions, if it is caused by the occurrence of force majeure, unforeseen events or prevented by appropriate measures.

7.18. In other cases, failure to fulfill obligations arising from these Terms and Conditions or violation of individual Terms and Conditions will be considered in accordance with the laws of the country in whose jurisdiction the User is located.

7.19. In the event that the client noticed a discrepancy with the broadcast of courses on monitoring. The client is obliged to notify the technical support of the service about this. For which, it can be rewarded with an increase in the level of the loyalty program.

In the event that the client took advantage of a technical failure on the side of the hit-exchange.com exchange office and the exchange office incurs financial or reputational losses. These actions will be regarded as fraud. The client is subject to blocking, and all incomplete orders can be withheld to compensate for the loss of the service.

8. Applicable law and jurisdiction

8.1. This agreement, as well as all disputes related to it, shall be considered in accordance with the laws of the United Kingdom.

9. Other terms

9.1. The use of the hit-exchange.com Service for the purpose of carrying out fraudulent and illegal operations is prohibited.

9.2. Operators of the hit-exchange.com service are legally required to provide information about payments, Users and Transactions to any government authorities that have the legal right to request relevant information.

9.3. The protection of User information and other confidential data of citizens is ensured in accordance with the current legislation on the storage of personal data, in accordance with the jurisdiction of the User.

9.4. The method of processing and protecting personal information is described in detail in the Privacy Policy published on the website of the hit-exchange.com Service, which is required to conclude a contractual relationship between the User and the hit-exchange.com Service.

9.5. Service hit-exchange.com in case of suspicious actions in the process of filling out an application by the User, in order to avoid damage from hacker attacks, has the right to suspend the execution of such operations until the reasons for these actions are clarified.

9.6. The hit-exchange.com Service has the right to refuse to perform the operation of exchanging, buying and selling electronic currencies if the transfer of an electronic asset to the Service account was made without filling out an Application using the user interfaces on the Service Website. The electronic currency transferred to the relevant accounts of the Service by the User without filling out an Application using the user interfaces on the Service Website can be returned to the User upon request, taking into account the deduction of the payment system commission.

9.7. The Service Administration has the full right to refuse to provide services to any User without explanation.

9.8. Information about the User and his operations is stored on the server and cannot be deleted. At the request of the User, access to the account can be limited or deleted.

9.9. The response time of the hit-exchange.com Service to the User's requests may be up to five business days from the date of receipt of the corresponding request from the User.

10. Force majeure

10.1. If, in the event of a force majeure event, you or hit-exchange.com are delayed or unable to comply with any of these Terms, then such delay or non-compliance will not be considered a violation of these Terms, and neither you nor the hit-exchange.com Service cannot claim any loss or damage resulting from such circumstances.

11. Final provisions

11.1. The terms and conditions are agreed with the User in electronic form during registration. The agreement with the Terms published in electronic form is valid and identical to the written consent.

11.2. The hit-exchange.com Service has the right to unilaterally amend the Agreement by publishing the changes on the Service Website. The changes come into force from the moment of publication, unless another date for the entry into force of the changes is additionally determined when they are published. The User has the right to terminate the contractual relationship with the hit-exchange.com Service due to his disagreement with the change in such Terms. The User must notify the hit-exchange.com Service of his disagreement with the change in the Terms and termination of the contractual relationship by sending a corresponding letter to info@ hit-exchange.com.

11.3. The hit-exchange.com service has the right to send the User information on the status of the exchange process, as well as other information, including advertising, to the e-mail specified by him. The user can unsubscribe from advertising mailings by clicking on the appropriate button in the received letter.

11.4. The information posted on the site, including all graphic images, textual information, program codes, etc., is the property of hit-exchange.com. and is protected by copyright laws.

11.5. The User confirms that he is familiar with all the provisions of these Terms and fully accepts them.

12. Contact details

12.1. You can communicate with hit-exchange.com employees during business hours using the available messenger indicated on the hit-exchange.com website. You can also send an email to info @hit-exchange.com.