Terms of use

This agreement is located for public access on the Internet on the page hit-exchange.com and can be changed by the Service Manual unilaterally without additional notice to the User.

The parties to this agreement are hit-exchange.com, hereinafter simply the "Service" and any individual using the services of the Service, hereinafter referred to as the "User".

1. Terms and definitions

1.1. hit-exchange.com is a trademark that is the name for a cryptocurrency exchange point and offers its services through a special software interface for all Users.

1.2. A user is any natural person using the services of the hit-exchange.com service.

1.3. Electronic currency is a monetary obligation between the developer of this currency and its user, expressed digitally.

1.4. A payment system is a software and hardware product developed by a third party and is a mechanism for implementing the accounting of monetary obligations, as well as organizing mutual settlements between its users.

1.5. Service Services - operations for depositing and withdrawing electronic currencies, as well as other services, information about which is posted on the Service window.

1.6. Payment - transfer of electronic currency from the payer to the recipient.

2. Introduction

2.1. This agreement governs the relationship between the User and the Service regarding the services provided by the Service to the User and cancels all previous agreements between the Service and the User on this subject.

2.2. This agreement does not cancel the current legislation of the countries of registration and location of the Service and the User, as well as the contractual relationship between the User and the Payment system (systems). If, under the terms of the current legislation or other agreements, the User cannot use the services of the Service, then the use of these services by the User is prohibited by these rules and will be recognized as illegal.

2.3. The Service guarantees and ensures the confidentiality of information about the User and his operations. The Service can provide this information only at the request of authorized state bodies, officials or representatives of Payment systems, if there are legal grounds for this.

3. Subject of the agreement

3.1. The subject of this agreement are services for depositing and withdrawing electronic currencies, as well as other services, the description of which is given on the Service window.

3.2. The Service offers its services to all Users and does not verify the eligibility and legality of the User's possession of electronic currencies and / or financial resources, and does not supervise the User's operations in any of the Payment systems.

3.3. Payment systems and/or financial institutions are solely responsible for the funds entrusted to them by the User. The Service cannot be a party to an agreement between the Payment System and/or a financial institution and the User and is in no way responsible for the User's misuse or unauthorized use of the Payment System's capabilities, as well as for the User's abuse of the functionality of the Payment System. Mutual rights and obligations of the User and the Payment System and/or financial institution are governed by the relevant agreements.

3.4. Any completed operation for depositing and withdrawing electronic currency, as well as any other operation offered by the Service to the User is considered irrevocable, i.e. cannot be canceled by the User after its completion - receipt by the User of what is due to him under previously accepted terms of the transaction.

3.5. The Service has the right to suspend or cancel the operation in progress if the authorized bodies receive information about the incompetence of the User to own electronic currencies or financial resources and / or other information that makes it impossible for the Service to provide services to the User.

3.6. The Service has the right to suspend or cancel the ongoing operation if the User violates the terms of this agreement.

3.7. The Service has the right to cancel the operation in progress and return the electronic currencies and / or funds deposited by the User without explanation.

3.8. The user undertakes:

- exclude any possible complicity in illegal trade and any other illegal operations using the services of the Service;

- exclude any possible complicity in financial fraud, do not use the Service to create and distribute pyramid schemes, as well as to perform other actions that are contrary to the law and legal norms;

- exclude in their practical activities using the Service any actions, the implementation of which may cause direct or indirect harm to the fight against laundering and legalization of illegally obtained funds;

3.9. The Service undertakes to take all possible and available actions to prevent attempts of illegal trading, financial fraud and money laundering using the services of the Service. These actions include but are not limited to:

- provide all possible assistance to law enforcement agencies in the search and capture of financial terrorists engaged in illegal activities of money laundering.

- providing the competent authorities, in accordance with applicable law, with information regarding the processing of the Service;

- improving the Service to prevent direct or indirect use of the Service in activities that are contrary to legislation aimed at combating illegal trade, financial fraud and money laundering.

4. Service services

4.1. Ordering the services of the Service and obtaining information about the progress of the transaction by the User are made exclusively through contacts with a representative of the Service.

4.2. The service offers its services without a break for lunch and will strive to ensure that services are provided seven days a week and around the clock.

6. Refund

Automatic or semi-automatic refund on our service is possible for the following reasons:

6.1. As a result of an error made by the user when making an exchange on our service:

6.1.1 Payment was made from a wallet other than the one specified in the exchange;

6.1.2 The amount of the actual payment does not correspond to the one declared in the exchange (for more details, see clause 4.18 of the Site Rules);

6.1.3 The exchange contains outdated mail or one that does not belong to the user;

6.2. If it is impossible to transfer funds to the details specified by the user in the application, for such reasons as:

6.2.1 The specified requisite is the number of the expired/invalid card;

6.2.2 The specified details have reached the limit for depositing funds;

6.2.3 The currency of the specified attribute is different from the one selected in the exchange direction;

6.2.4 The User failed / refused to provide evidence of possession of the card with which the payment was made; When making a refund to the original requisite / wallet, the costs for the reverse transfer are paid by the user according to the current tariff of the payment system from which the payment was received on the request by the service.

7. Taxation

7.1. The Service is not a tax agent for the User and will not notify the User of his tax costs. The user undertakes to independently pay all taxes required by the tax legislation of his place of residence.

7.2. In the event that the authorities require the Service to pay the User's taxes or cover the debt resulting from the User's refusal to pay taxes, the User agrees to reimburse the Service for all these payments.

8. Guarantees and liability of the parties

8.1. The Service provides its services on an "as is" basis as they are described on the pages of the Service's website and does not offer any additional warranties.

8.2. The Service guarantees the fulfillment of obligations to the User only within the limits of the amounts entrusted to the Service by the User for the operation.

8.3. The Service will make every effort, but does not guarantee that its services will be available around the clock and daily. The Service does not bear any responsibility for losses, lost profits and other costs of the User resulting from the impossibility of obtaining access to the site and services of the Service.

8.4. The Service does not bear any responsibility for losses, lost profits and other costs of the User resulting from delays, errors or failures in making bank payments or electronic transfers.

8.5. The Service does not bear any responsibility for losses, lost profits and other costs of the User, resulting from the User's erroneous expectations regarding the tariff rates of the Service, the profitability of transactions and other subjective factors.

8.6. The User guarantees indemnification of the Service (management company, managers and employees) in cases of claims or claims directly or indirectly related to the User's use of the Service, with the exception of losses caused by the guilty (intentional or negligent) actions of the Service itself.

8.7. The User guarantees that he is the owner or has legal grounds for the disposal of the amounts used in his transactions.

8.8. The User undertakes not to falsify communication flows related to the functioning of the Service.

8.9. The User acknowledges that the content of the Service website is protected by the laws on the protection of property rights, intellectual property and copyrights. Unauthorized use of this content is illegal.

9. Force majeure

9.1. Neither the User nor the Service will be liable to each other for delays or failure to fulfill their obligations resulting from the occurrence of force majeure circumstances, including natural disasters, fire, flood, terrorist attacks, power shifts, civil unrest, as well as non-functioning of Payment systems, energy supply systems , telecommunications and Internet service providers.