Legal
Privacy Policy
We believe transparency shouldn’t stop at our offers. It should extend to how we handle your information, too.
Effective Date: July 2026
Your Privacy
Your information is yours. We only use it to help you sell cards, answer questions, and improve your experience with Hit Exchange.
Whether you’re submitting a single card or building a long-term partnership with us, trust starts with transparency. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
Depending on how you interact with Hit Exchange, we may collect:
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Photos of your cards
- PSA and BGS certification numbers
- Submission details and comments
- Shipping information
- Information submitted through our contact forms
- General website usage information such as browser type, pages visited, and device information
How We Use Your Information
We use your information to:
- Review and evaluate card submissions
- Prepare purchase offers
- Communicate with you regarding your submission
- Coordinate shipping and payment
- Answer questions and provide customer support
- Build wholesale and buyback partnerships
- Improve our website and services
- Detect fraud and protect our customers and business
We only collect information that helps us provide a better experience.
Your Card Information
Photos, certification numbers, and submission details are used solely to evaluate your cards and process your submission.
We do not sell or share your submission information with third parties for marketing purposes.
Communications
If you contact us or submit cards, we may communicate with you by:
- Phone
- Text message
These communications relate to your submission, offers, shipping, payments, customer support, or partnership inquiries.
If you choose to receive marketing communications, you may unsubscribe at any time.
Data Security
Protecting your information is important to us.
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information you share with Hit Exchange.
While no online system can guarantee absolute security, we continuously work to protect customer information and maintain secure business practices.
Your Choices
You may contact us at any time to:
- Update your contact information
- Correct inaccurate information
- Ask questions about how your information is used
- Request deletion of your information where applicable by law
Children’s Privacy
Hit Exchange is intended for collectors and businesses. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
As our business evolves, this Privacy Policy may be updated from time to time.
Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please visit our Contact page. We’ll make sure your inquiry reaches the right team.
Built on relationships. Driven by trust. Powered by technology.
We believe transparency shouldn’t stop at our offers. It should extend to how we handle your information, too.